Second review... Again, food was good. Service was poor.
This was my family's first experience there, and wasn't the best! I honestly I'm not very impressed. They were busy, so I'm hoping that this was a unique situation with us and our server. I can't imagine a restaurant like this, staying in business very long by treating all of its customers this way.
We waited patiently for the bill. We were there over 2 hours at this point.. Our server had the bring the bill back 3 times, because it was wrong every time (charging us for food and drink we didn't even have).
Latest update:
We had 4 in our group order beer, it took over 20 minutes to serve 3 of them... And to come back to tell us that they were out of one... That beer took an additional 20 minutes+ (that's offer 40 minutes for one beer... No really).
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The food tasted great! (overpriced), the Ambiance is unique with an interesting mix of old antiques... BUT
And I really hope one of the management actually reads this review.
Stopped in there after church and had a great experience. They were totally chill with my 4 year old banging on the drums and playing with all of the motors and engines around the restaurant. Great for family. :)
Finally, he just showed us what was on his iPad, and I paid cash. I didn't even get a receipt. He got a tip, I'm not sure why.
The food was really great. The service was really not great. We were seated on the patio and waited at least 15 minutes for someone to come and take our drink order. They were not busy at the time so, I am not sure what happened. I got a peanut chicken rice bowl and it was delicious. I have been craving another since! It was really presented well too.
We were there an hour and 20 minutes before our food started coming out (20 minutes earlier, they tried serving us someone else's dinners). It took then another 20 minutes to bring the kids cheese pizza they forgot to make (so we all shared food so the 3 year old girl in our group had something to eat)
I just got a phone call from the General Manager Cory. He was really nice and sincere. He acknowledged that they do have some issues when it gets busy and with larger groups and has offered to refund or make it up to us. I'm not sure if we will take advantage of his offer, but I have changed my 2 star to 5 because I do believe that they are making a effort to make every customer happy. Thank You Cory!
Review update:
We didn't have time to wait around and speak to a manager at the time, we we're already running late for a prior engagement because of the extra time that was wasted there.
Really cool spot. They've gotta a wide range of options that are healthy and delicious! I love the eccentric and antique-y decor... makes for a unique atmosphere. Prices are decent. I highly recommend the Yellow Curry and the fried green tomatoes, both were devious! You get free popcorn too!!!
We had an awesome time here! Our server was very attentive to our needs and the food was great. The menu is eclectic and they had something for everyone. I had the beef yakisoba and the beef had a great flavor. They also had interesting decor that made it fun to look around while we were waiting for our food. I also loved that they served popcorn as an appetizer instead of rolls or something. It’s a perfect snack!
We finally used the offer to come back to Walton's and we were very happy. Good service and our food was great.
We had Unbelievably SLOW SERVICE!
Walton S International Comfort Food is a US Restaurant based in Evansville, Illinois. Walton S International Comfort Food is located at 956 Parrett St, Evansville, IN 47713, USA.
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